Privacy Policy

PRIVACY POLICY

Privacy Policy

Herein referred to as us, we or other is Tv Yabantu or Yabantu Tv and its websites, associates and partners.

Tv Yabantu , the best indigenous Television provides a personalized subscription service that allows our members to access indigenous movies and TV shows (“Tv Yabantu /Yabantu Tv content”) streamed over the Internet to certain Internet-connected TVs, computers and other devices (“internet ready devices”).

These Terms of Use govern your use of Tv Yabantu service. As used in these Terms of Use, “Tv Yabantu service”, “our service” or “the service” means the personalized service provided by Tv Yabantu for discovering and watching Tv Yabantu content, including all features and functionalities, recommendations and reviews, the website, and user interfaces, as well as all content and software associated with our service.

TV YABANTU and the information collected on this site may be used in the manner described below by TV YABANTU , our labels, agents, subsidiaries, trusted partners and affiliates acting on our behalf. When this Privacy Policy uses the term “personal information,” we mean information that identifies a particular individual, such as full name, street address, telephone number or email address.
Collection and Use of Personal Information We may collect the following personal information from you, when you sign up for our services:

TV YABANTU does not sell your information :

Contact information such as name, email address, street address, and phone number,
Billing information such as credit card number and billing address which is usually processed through our trusted partners.
Demographic information such as age, gender, interests, country and zip/post code
Unique identifiers such as user name and password
Preference and other information such as product wish lists, order history, marketing preferences and cell phone carrier
We or one of our trusted partners may use this information to:

Send you requested updates and newsletters about our offers, releases or related  special offers, such as promo codes, or special discounted invites to your friends, colleagues and family .
Send you requested product or service information
Send a one-time email or e-card to your friends upon your request when you provide their email address
Fulfill your order
Send you an order confirmation
Respond to customer service requests, questions and concerns
Administer your account
Process information submitted with a job application
Send you marketing communications
Administer promotions and sweepstakes you enter and notify you of the results
Improve our marketing efforts
Conduct research and analysis
Display content based upon your interests
We also automatically collect information about your computer as you browse our site(s). Please see the Tracking Technologies section of this Privacy Policy.

Social Networks/Online Communities

We enable you to create a profile for accessing blogs or online communities for sharing information such as messages, photos and videos. Please note that we cannot control the actions of others with whom you may choose to share your pages and information. We may also enable you to post content from some of our sites to your profile on other social networks. You can access these services from our sites using Facebook Connect, Twitter, or other Open ID providers. These services will authenticate your identity and allow you to post and share certain personal or other information with that site. Please be aware that the privacy policy of that site will apply to any content you provide them in these instances. We do not allow these services to provide any personal information or content back to our sites or your profile with us unless you agree.

Transactions

You may sign up to subscriptions or purchase  downloads, movies’ music or merchandise from TV YABANTU/ some of our site(s). We use the personal information you provide in connection with a purchase to process and fulfill your order. This Privacy Policy applies to any such purchases. In some instances, you may be directed to a third party site to initiate your transaction. These third party sites will be clearly identified and link to their own privacy policies so you know which company is collecting your personal information. You should refer to those policies for any privacy-related concerns regarding your purchase with them.

Information Sharing

We will share your personal information with third parties in the ways that are described in this Privacy Policy. We may provide your personal information to companies that help us with our business activities such as processing credit card transactions, shipping your order, assisting us in site operations, providing customer service and delivering email newsletters. These companies are authorized to use your personal information only as necessary to provide these services.

We may also share your personal information:

With TV YABANTU affiliates and representatives.
With reputable third parties in whose products or services we think you may have an interest, with your prior consent to do so.
With representatives , who will be advised in advance that your consent is required for continued use
As required by law, such as to comply with a subpoena or similar legal process
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request
In connection with a corporate change including a merger, acquisition or sale of assets
To any other third party with your prior consent to do so.

Choice/Opt-Out

You may choose to stop receiving newsletters, updates or marketing emails by following the unsubscribe instructions included in these emails. Some sites also allow you to change your email preferences within your online profile. If you choose to join a mobile marketing list, please be aware that there are usually costs associated with receiving SMS (text) or MMS (multimedia) messages depending on your wireless carrier and plan. You should check with your mobile carrier to determine what charges apply before signing up to receive our updates via your mobile phone. If you would like to stop receiving messages from us on your mobile phone, please reply to the message with “STOP.” You may also contact your wireless carrier for additional information on receiving or stopping mobile messages.

Tracking Technologies

We automatically collect information as you browse our site(s) such as the domain name, Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data. We and our third party partners may use cookies and/or pixel tags to keep track of your visits, preferences and profile information. These may be used to enhance your experience on the site(s) including allowing you to remain logged in on the site(s). Cookies and pixel tags may also be used to collect general usage and aggregated statistical information that does not identify you personally. However, we and our third party partners may use cookies to store some of your preferences (including limited personal information) or to display content based upon what you view on our site(s) in order to personalize your visit with relevant advertising. To learn more about the use of cookies in online advertising, including how to manage or delete them click here. We and some of our third party partners use Flash cookies to store some of your preferences or personal information. For more information on Flash cookies and how to manage privacy and storage settings click here.

Community

You are entirely responsible for any text, video, audio, images, photographs or any other materials or content you provide for our sites. Please use any available community tools responsibly. In particular, do not post content that infringes the law or third party rights, or which includes activities or statements which are discriminatory, offensive, obscene or defamatory or which may cause offense to others on grounds of nationality, ethnicity, gender, sexuality, religion, faith or disability. You should not use the community areas for any commercial purpose. You grant us a perpetual, worldwide, non-exclusive, royalty-free and fully transferable right to use, copy, modify, publish and display any content which you post or upload on our sites, and to incorporate it in other works. You waive any moral rights which you may have in this content. You understand that we do not monitor all user-generated content on our sites and we are under no obligation to do so. However, we reserve the right to monitor all such content and, without notice, to edit, delete or remove any content which we deem to be inappropriate. The views expressed in the community areas are those of members of the public and are not those of Tv Yabantu , our affiliated companies, licensors , Labels or partners.

Security

The security of your personal information is important to us. When you enter sensitive billing information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after receipt. However, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

Updating Your Personal Information

To avoid any disruptions to your access to our services or delays in order processing,  please stay upto-date. Our sites may offer different methods for updating your personal information. To review and update your personal information on our sites, please log in to your profile/account on each site where you have registered.  To update your billing or shipping information for purchases, please follow the customer service instructions in your order confirmation email.

Additional Information Widgets

Our site(s) may include interactive mini-programs that provide specific services from another company (e.g., displaying digital news feeds), often referred to as widgets. You may have the opportunity to submit personal information, such as your email address, for collection through a widget. Browser or Flash cookies may also be set by a widget to enable it to function properly. Information collected by a widget is governed by the privacy policy of the company that created it. Links to Other Site(s) – Our site(s) includes links to other site(s) whose privacy practices may differ from those of Tv Yabantu . If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any site you visit.

Children – We do not attempt to collect any personal information from those under the age of 13. If you feel that we have unknowingly collected information from someone under the age of 13, please contact us immediately and this information will be removed. For more information on how to protect your children online: Visit www.OnGuardOnline.gov for social networking safety tips for parents and youth.

Membership

.1. Access is for members only, Your Tv Yabantu membership will continue until terminated. You can at any time choose when to cancel, upgrade or rejoin ( see ”cancellation” below).  To use the Tv Yabantu service you must have Internet access and a ready device, mobile phone, tablet, laptop, PC or Television, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method (see “Cancellation” below).

.2. We may offer a number of membership plans, including special promotional plans or memberships offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your Tv Yabantu membership by visiting our website and clicking on the “Account” subscriptions link available at the top of the pages when logged in Tv Yabantu website under your profile name.

Free Trials

.1. Your Tv Yabantu membership may start with a free guest membership or free trial . The duration of the free trial period of your membership will be specified during sign-up and is intended to allow new members and certain former members to try the service.

.2. Free trial eligibility is determined by Tv Yabantu at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible. Members of households with an existing or recent Tv Yabantu membership are not eligible. We may use information such as device ID, method of payment or an account email address used with an existing or recent membership to determine eligibility. For combinations with other offers, restrictions may apply.

.3. We will charge the membership fee for the next billing cycle to your Payment Method at the end of the free trial period unless you cancel your membership prior to the end of the free trial period. To view the membership price and end date of your free trial period, visit our website and click the “Billing details” link on the “Account” page.

Billing and Cancellation

Billing Cycle. The membership fee for the Tv Yabantu service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific billing date indicated on your “Account” page. The length of your billing cycle will depend on the type of membership that you choose when you sign-up for the Tv Yabantu service. In some cases your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. Visit our website and click on the “Billing details” link on the “Account” page to see your next payment date. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it for up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.

Payment Methods
To use the Tv Yabantu service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

Updating your Payment Methods.
You can update your Payment Methods by going to the “Account” page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).

Cancellation
You can cancel your Tv Yabantu membership at any time, and you will continue to have access to the Tv Yabantu service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unwatched Tv Yabantu content. To cancel, go to the “Account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page. If you signed up for Tv Yabantu using your account with a third party as a Payment Method and wish to cancel your Tv Yabantu membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off automatic payments, auto-renew, or unsubscribing from the Tv Yabantu service through that third party. You may also find billing information about your Tv Yabantu membership by visiting your account with the applicable third party.

Changes to the Price and Subscription Plans.

We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply to subsequent billing cycles following notice of the change(s) to you.

Changes To This Policy

By using our site(s), you agree to the terms of this Privacy Policy. We may amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or share your personal information, we will send an email to users who have provided an email address or post a notice on our site(s) prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Questions About This Privacy Policy

If you have questions or concerns regarding this Privacy Policy, you should first contact Tv Yabantu . You can contact us about this Privacy Policy by using the feedback form on contact us page. Tv Yabantu does not warrant the accuracy, reliability, or completeness of any information contained on our sites. To the fullest extent permitted by law, Tv Ybantu , our affiliated companies, Labels, and/or licensors exclude all liability for any loss or damage suffered by you or any third party whether direct or indirect, incidental or consequential and how so ever arising from your use of or access to, or inability to use or access a site, including any loss of data or damage caused by downloading content from our sites. You may have rights as a consumer that are not affected by these Terms of Use. If any provision of these Terms of Use is deemed unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.

Data Deletion

Your personal data and how is used by Tv Yabantu .
When you first install and sign up in Yabantu Tv app or go to its associated websites, you are asked to agree with our General Terms and Conditions and give your consent for collecting and processing your data before sign up . Your data is used In the manner as described in our terms and conditions. Tv Yabantu only collects your email for the purposes of creating your account with us.
Your personal data is used in our services for as long as you have an active account that connects you to our services. To request a deletion of your personal data, please contact our Support team.
To delete your data, please send a message (delete) and specify your request by email to deleteme@yabantu.tv.
If there are no outstanding issues, or data that is required for accounting purposes, disputes resolution, or any other lawful purposes? All your data will be permanently deleted. This action is nor reversible.
Please note if you have an active Membership before you delete your account. Deleting your account will erase all data associated with your account including your membership subscription, you will not be refunded for any remaining time on your membership. To become a member you will need to restart with new account. … please confirm if you agree and will delete all your data.

Governing laws These Terms of Use are governed by Southern African Laws. The contract between you and Tv Yabantu is formed in Africa and others states may vary.

Last Updated: Dec 2023